Equipment repair · Family-owned in Queen Creek since 2012

Pump, motor, and filter repair — installed right.

When something at the equipment pad fails, the diagnosis matters as much as the fix. Chad, the owner-operator, walks the pad with you, explains what’s actually wrong and what isn’t, and quotes the parts before any wrench turns. Serving Queen Creek, San Tan Valley, Mesa, Chandler, and Gilbert.

What we repair

Six jobs we run from the pad.

The full repair-and-install stack — from a clogged pop-up head to a complete pump-motor-filter swap. Published pricing where it makes sense; written quote on parts before any work starts.

Service · 01

Pump and motor replacement

Variable-speed Hayward and Pentair installs when the rebate math works, single-speed swaps when budget rules. Old motor pulled, new motor wired and primed, the whole loop pressure-tested before we close up. One customer saw a 75%+ drop in pool-pump energy cost after we put in a Hayward EcoStar variable-speed.

Service · 02

Filter installation

Cartridge filters sized to gallonage and bather load — not a one-size-fits-all swap. We replace failing manifold collectors, cracked tank lids, and worn O-rings rather than papering over them with tape and glue (which we’ve found in the field more than once).

Service · 03

In-floor cleaning system service

Pop-up head screen cleaning, actuator-gear rebuilds, valve and pressure diagnostics. The system most East Valley weekly routes drive past — see the dedicated section below.

Service · 04

Pool drain — $150

Full drain for acid wash, chlorine bath, glass-bead blasting, or major repair access. Flat $150 fee, published on the pricing page, no surprises when the truck pulls up. Refill timing planned around your meter and the city’s pressure window.

Service · 05

Plumbing leaks at the pad

Cracked manifold collectors, leaking pump housings, failed pump-lid O-rings, broken leaf catchers, hairline cracks on pressure gauges, gasket failures on Jandy valves that even sit in the off position. Every joint we touch gets pressure-tested before we close the lid.

Service · 06

Timer and automation

Mechanical timer rebuilds, Jandy and Pentair automation diagnostics, intermittent valve and actuator faults. Most “won’t prime” calls trace to a clogged Jandy valve, a tiny crack in the pump lid, or a worn O-ring — we find the cause before we sell you a part.

Mechanical timer rebuilds, Jandy and Pentair automation diagnostics, intermittent valve and actuator faults. Most “won’t prime” calls trace to a clogged Jandy valve, a tiny crack in the pump lid, or a worn O-ring — we find the cause before we sell you a part.

Diagnosis first

We tell you what you actually need, not what we want to sell.

Equipment repair in this trade has earned a reputation for upsells — a small leak becomes a new pump, a tired motor becomes a new system, a clogged pop-up screen becomes a full automation overhaul. That’s not how Chad runs the route. The first call is a diagnosis call: what’s failing, what’s still fine, and what the actual fix costs in parts.

Chad explained the pros and cons of the pressure vac that I had versus a suction vac.

That quote came from a customer review on Yelp — and it’s the posture every visit gets. Pressure vac versus suction vac. Single-speed motor versus variable-speed. Cartridge filter versus D.E. The trade-offs are explained in plain English, and the decision belongs to you, not the truck.

The result is a repair invoice you can read line by line, parts that match the published price page on this site, and equipment that runs the way it was supposed to when you bought the home — not a new system you didn’t need.

In-floor cleaning systems

The system most East Valley shops won’t touch.

In-floor cleaning systems — the pop-up heads built into the pool floor that push debris toward the main drain — are common in newer East Valley builds but uncommon on service routes. Most weekly pool services drive past them. We don’t.

When an in-floor system stops covering the floor evenly, the cause is usually upstream of the heads themselves: a clogged pop-up screen, a worn gear in the cleaner head, a sticking valve at the actuator, or a pressure drop somewhere in the loop. We diagnose all four, replace what’s failed, and tune the cycle so the heads pop in the order the system was designed to run.

Pop-up head screen cleaning is included free of charge on every visit for customers on the weekly route. If the system needs more than a screen clean, the repair gets quoted in writing before any work starts.

Equipment repair FAQs

The five questions homeowners ask before they hire the truck.

Straight answers on pumps, utility rebates, warranty handling, response time, and commercial work — pulled from actual calls into the dispatch line.

If your single-speed is healthy and the rest of the equipment isn’t pushing it past spec, you don’t have to. But the economics on variable-speed have moved a lot in the last few years: smaller draw at the wall, longer pump life because it isn’t cycling on and off, and quieter operation at the pad. One of our customers on a Hayward EcoStar saw their pool-pump energy cost drop by more than 75% versus the old single-speed it replaced.

The honest answer is it depends on how old your motor is, what utility rate you’re on, and how many hours a day the pump runs. We’ll walk through both options at the diagnosis call and tell you which one we’d put on our own pool.

Both APS and SRP run rebate programs for ENERGY STAR-certified variable-speed pool pumps in most of our service area — the rebate amount, eligible models, and paperwork requirements change year to year. We’ll check the current program against the model we’re quoting and walk you through the rebate form before the install, not after.

If you’re on a different utility or in a city with its own conservation rebate, tell us at the diagnosis call and we’ll verify what’s on offer before we write the quote.

Manufacturer warranty terms vary by part — Hayward and Pentair pumps and motors typically carry a 1–3 year parts warranty, longer on premium tiers. Cartridge filter housings usually carry a multi-year warranty on the tank, shorter on the cartridges themselves. We hand you the paperwork at install and register the warranty in your name on our end so the manufacturer has the record on file.

If a part we installed fails inside its warranty window, we handle the manufacturer claim on our side. You don’t see that paperwork.

For weekly-route customers we generally make it the same day if the call comes in before mid-afternoon — we’re already in the East Valley and routing back through. For non-route calls we usually land within a day or two depending on what’s in the queue. Either way, the first call is a diagnosis and a written quote, not a sales visit.

Standard hours are Monday through Friday 8 AM–7 PM and Saturday noon–5 PM. Closed Sundays.

Our focus is residential — backyard pools across Queen Creek, San Tan Valley, Mesa, Chandler, and Gilbert. We’ll occasionally take on a small light-commercial property (an HOA pool, a casita pool at a short-term-rental cluster) when the equipment is on the same residential-grade stack we already service. For larger commercial setups with multi-pump arrays, specialized chemistry controllers, or health-department permitting, we’ll point you to a commercial-licensed shop — that’s honest about what we are and aren’t set up for.

Related services

Other parts of the pool we handle.

Equipment repair is one part of the route. Here’s where else the truck goes during a typical East Valley week.

Get a diagnosis

A real number on the parts, before any wrench turns.

If something at the pad is leaking, won’t prime, or just isn’t running the way it used to, the fastest path is the phone. Chad walks the equipment with you, explains what’s failing and what isn’t, and quotes the repair in writing.